Terms and Conditions

Website: https://growlytools.com/

Brand name: Growlytools

Address: 10 Back Garden Street, Wakefield WF1 1DX, United Kingdom

Email: support@growlytools.com

Phone: +44 7577 032911

These Terms and Conditions (“Terms”) govern the use of the Website https://growlytools.com/ and all purchases made on it.

By accessing the Website and/or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use the Website.

1. Scope

These Terms apply to all contracts for the sale of goods concluded between Growlytools and customers via the Website.

2. Eligibility

By placing an order on our Website, you confirm that:

  • You are at least 18 years old or have the consent of a parent or legal guardian

  • You are capable of entering into legally binding contracts

  • You are purchasing products for personal use and not for resale (unless explicitly agreed otherwise)

3. Products and Availability

We offer garden accessories and related products. Product descriptions and images are provided for informational purposes.

  • We reserve the right to change, limit or discontinue products at any time.

  • All orders are subject to availability. If a product is unavailable after you place an order, we will inform you and either offer an alternative or cancel the order and refund any amount paid.

4. Prices and Payment

All prices displayed on the Website are in GBP (£) and include any applicable VAT, unless stated otherwise.

We reserve the right to change prices at any time. However, the price applicable to your order will be the price shown at the time you place your order.

Payment method available:

  • PayPal

You must ensure that your PayPal account or payment method is valid and has sufficient funds. We are not responsible for any fees or charges imposed by your payment provider.

5. Order Process and Contract Formation

  1. You select the desired product(s) and add them to your cart.

  2. At checkout, you provide the required information and confirm your order.

  3. By clicking “Place order” or a similar button, you submit a binding offer to purchase the selected products.

  4. We will send you an order confirmation email acknowledging receipt of your order. This email does not yet constitute acceptance of your offer.

  5. The contract of sale is formed when we send a shipping confirmation email and/or dispatch the goods.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Product unavailability

  • Incorrect pricing or product information

  • Suspected fraud or unauthorised activity

6. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy, which forms part of these Terms.

In summary:

  • Shipping is currently available within the United Kingdom

  • Delivery is free

  • Orders are generally processed within 1–3 business days

  • Delivery usually takes 2–5 business days after dispatch

Any delivery dates provided are estimates and not guaranteed. Delays may occur due to factors beyond our control.

7. Right of Withdrawal / Returns

Your rights regarding returns and refunds are governed by our Refund & Returns Policy, which forms part of these Terms.

In summary:

  • You can return items within 14 days of receiving them, subject to conditions stated in the policy

  • Return shipping is free

  • Approved refunds are processed within 3–7 days to your original payment method

Your statutory rights as a consumer under UK law remain unaffected.

8. Risk and Title

The risk of loss or damage to the goods passes to you when the goods are delivered to the address you provided.

Ownership of the goods passes to you once we have received full payment of all sums due, including any applicable shipping charges.

9. Warranty and Liability

We are under a legal duty to supply products that conform to the contract.

If a product is faulty or not as described, you may be entitled to a repair, replacement, refund or price reduction, in accordance with your statutory rights under UK consumer law.

To the fullest extent permitted by law:

  • Growlytools shall not be liable for any indirect, incidental or consequential damages arising out of or in connection with the use of the Website or the purchase and use of products.

  • Our total liability for any claim related to a purchase shall not exceed the amount you paid for the product in question.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by law.

10. Intellectual Property

All content on the Website, including text, images, logos, graphics and design, is owned by or licensed to Growlytools and is protected by intellectual property laws.

You may not:

  • Copy, reproduce, distribute or exploit any part of the Website content for commercial purposes without our prior written consent.

11. Prohibited Use

You agree not to use the Website:

  • For any unlawful or fraudulent purpose

  • To interfere with or disrupt the Website or its security

  • To attempt to gain unauthorised access to any part of the Website, server or connected systems

12. Governing Law and Jurisdiction

These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

You and Growlytools agree that the courts of England and Wales shall have jurisdiction to settle any disputes, without prejudice to any mandatory provisions of consumer law that may apply.

13. Contact

If you have any questions about these Terms, you can contact us at:

  • Email: support@growlytools.com

  • Phone: +44 7577 032911

  • Address: 10 Back Garden Street, Wakefield WF1 1DX, United Kingdom